JD Case Study · Affirm
Director, Analytics — Strategic Insights
A Director on Affirm’s Revenue team owning the KPIs, leading indicators, and strategic narrative across the merchant + consumer lifecycle. I’m bringing receipts: I’ve already published a full competitor spotlight on Affirm and built the lifecycle-analytics engine this role runs on. This case study connects the two.
What they’re actually buying
Turn a BNPL marketplace’s data into the story leadership steers by. Define the KPI tree, surface the leading indicators (not just lagging reports), segment the merchant and consumer lifecycle, and translate it into narratives execs act on. The hard part isn’t the query — it’s owning the truth about what’s driving GMV, and where the next point of growth (or risk) actually is.
How I’d own it — first 90 days
Days 1–30
Map the KPI tree
Decompose GMV into its real drivers — new vs returning consumers, purchase frequency, AOV, 0%-vs-interest mix, merchant cohorts. Baseline the leading indicators and meet the Revenue, Product, and Finance partners.
Days 31–60
Build the leading-indicator layer
Ship a strategic-insights view that predicts, not just reports — early signals on cohort retention, Affirm Card attach, and merchant concentration. Flag the two or three narratives that actually matter this quarter.
Days 61–90
Land the first strategic readout
Deliver an exec narrative on the single biggest growth lever (likely Card attach or repeat frequency), with a measurement plan and an experiment behind it — and set the cadence for ongoing strategic insights.
Signature analysis: the BNPL consumer lifecycle
The lever I’d lead with: Affirm Card attach. Card GMV grew +146% YoY — cardholders transact far more often than checkout-only users. The strategic story isn’t "Card is a product," it’s "Card is the frequency-and-retention multiplier" — so I’d model it as the engine of repeat GMV and instrument the path into it.
Illustrative figures to demonstrate the lens — a consumer lifecycle with the highest-leverage growth driver identified and framed for executives. The real version is built off cohort-level data.
Requirement → proof
| What the JD asks for | What I’ve already shipped |
|---|---|
| KPI ownership, leading indicators, strategic narrative | A market-intelligence briefing built to surface the few narratives that matter — insight, not metrics. |
| Lifecycle analytics, segmentation, cohorts | A full acquisition→retention funnel + LTV model, calibrated to filed results. |
| Experimentation & causal inference | An A/B + incrementality readout with CIs and a sample-size calculator. |
| SQL / Python, modern warehouse | Show-the-SQL blocks under each chart, written warehouse-ready. |
| BNPL / consumer-finance domain | I literally published a full competitor spotlight on Affirm — financials, model, partnerships, risks. |
The same engine
Most candidates would spend month one learning Affirm’s business. I already wrote the briefing on it — and the lifecycle-analytics engine behind this whole portfolio (funnel, LTV, experimentation, exec scorecard) is exactly what Strategic Insights runs on. I’d start from "here’s what’s driving your GMV," not "where’s the data."
Read my Affirm spotlight →I know Affirm’s business cold — I published the research, and I’ve shipped the analytics engine in public. Let’s talk about pointing it at your GMV. — Paul Brown